Our friendly Customer Service representatives are available M-Th: 9am-5pm | Fri: 9am-12pm Est via phone and email. Please note that all emails are answered in the order in which they are received. Please allow up to 48 business hours for a reply. Unfortunately, we cannot reply to inquiries on weekends or holidays. Thank you for your patience and we look forward to assisting you.

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Product Number is located in the upper right corner of item package.
Batch Code is a 6-digit number on the package: 2 letter prefix with 4 numbers.

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